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Frequently Asked Questions (FAQ’s)

How often should I have my chimney inspected?
A chimney inspection should be completed upon purchase of the home, and on an annual basis after that. Regardless of how frequently (or infrequently) you use your chimney and fireplace, an inspection can help identify any safety or fire hazards, including birds’ nests, or any other flammable debris that may be causing a blockage.

How often should I have my chimney cleaned?
The CSIA (Chimney Safety Institute of America) recommends having your masonry fireplace and chimney cleaned when ¼ inch of soot or creosote has accumulated on the walls. Typically, it is wise to schedule a cleaning after each burn season, but annual inspections are also helpful for identifying the need for a cleaning.

Do I only need to have my system cleaned and inspected if I’m burning wood?
No. Regardless of type, all fuels produce by-products. Whether your system uses wood, gas, oil, or pellet, it should be regularly inspected and cleaned by a professional sweep.

How long does a cleaning typically take?
On average, a thorough sweep takes anywhere from 1 to 2 hours to complete. If repairs are needed and are made at the time of the sweeping, the appointment may end up taking longer.

What does a cleaning involve?
During a cleaning, our technicians use specialized brushes and a ROVAC-HEPA vacuum system to loosen and remove the soot deposits in your chimney. We will also check the system for flaws or damage. If glazed creosote or smoke stains are a problem, we will discuss removal options with you as well.

Will a cleaning be messy?
No. We take measures to ensure that your home stays clean throughout the sweeping process. Using a state-of-the-art chimney vacuum system, our technicians can thoroughly clean your entire system without spreading soot and dust throughout your home.


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Appreciated that the tech took the time to educate me about my chimney. As a new owner I had no clue regarding its condition or that the flue didn't go up the center of the chimney. Also pleased that tech was able to repair the cracks without scheduling a second appointment. One stop shopping! Thank you.
~ Valerie Hassan

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